Services
Usability
Find and fix issues before they become a problem
Make sure something works before you spend money on software engineers.
User testing can uncover friction in your product or service that you didn’t know was there. The insights from usability testing give our clients a roadmap for which issues are most important and what to tackle next.

How we help
Uncover issues
Poor performance, usability, and confusion can all overshadow a user’s experience. And in many cases, poor usability can make or break a product. (Sources)
Cost of design flaws
It’s 100 times more expensive to fix a design flaw after it’s gone into development.
Spotting errors
Studies have found just a handful of users (5 or 6) can uncover 85% of usability problems.
Developer time
Studies also have shown that a developer spends about half of their time fixing issues and bugs instead of building new features.
Featured usability projects
We get results for our clients
Here are some of our favorite projects where we provided usability expertise.

Music search portal UX: Enhancing music discovery for B2B editing
B2B learning platform UX: Actionable strategy for higher engagement
Primary care website design: Enhancing patient access and engagement
Skills and expertise
We may also conduct competitive usability testing to uncover issues in competitor products and give your team more insight into what’s working and what isn’t.
Recruitment
We’ll recommend the best method for recruiting users for testing based on your budget and timeline. This may include using platforms, social media, email outreach or even using a recruitment firm.
Remote or in-person
We’ll also recommend whether to test in-person or using remote tools based on the users themselves and the best way to reach them.
Reporting and prioritization
We provide our clients with a summary and detailed report of what we found and our recommendations for action steps.
All services
Need more UX services? We got you.

Get results
See how you can get results, too. Contact us for a no-obligation consultation.
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