AI agent onboarding is now a critical part of product design. This article breaks down what SaaS teams need to know to successfully onboard autonomous AI agents—from defining their role and permissions to designing agent-friendly interfaces and training them to enhance usability, not break it. Thoughtful onboarding improves adoption, reduces churn, and turns AI into a strategic asset—not a UX liability.
Hybrid customer experiences — where digital tools meet real-world service — can either build trust or destroy it. This article breaks down a frustrating dealership experience to show how mismatched systems, poor communication, and broken workflows undermine trust. The takeaway? A great hybrid CX blends transparent digital tools with human support, working seamlessly across every touchpoint.
Designing systems for AI agents—your new digital colleagues—requires more than APIs and data. It demands a new kind of user experience thinking: Agent-Based Experience (AX). In this article, we explore the pillars of AX, from structured data and explainability to agent onboarding and recovery loops, helping teams future-proof their products and create seamless human–agent collaboration.
AI-powered eCommerce platforms are changing the game for personalization, automation, and business growth. This guide compares Shopify, BigCommerce, WooCommerce, and emerging platforms to help product leaders choose the right AI-driven solution for their goals in 2025.
Learn how thoughtful UX design and strategic planning can transform your MVP into a fully scalable health tech solution Health tech product scalability improves patient care, streamlines workflows, and offers innovative solutions to long-standing challenges. However, the path from a Minimum Viable Product (MVP) to a fully scaled solution is complex. Health tech products operate…
An AI-driven social media strategy for SaaS is more than just a new tactic; it’s how SaaS SaaS companies can level the playing field through digital marketing.
Avoid these common email authentication mistakes to protect your domain and improve deliverability A lot has changed in email authentication best practices since we first started helping our clients set up their websites. Email remains a cornerstone of business communication, but it’s also one of the primary targets for cybercriminals. Email providers are trying to…
Draw on social network engagement principles to drive retention in your SaaS product User engagement in B2B SaaS is one of the strongest indicators of product success. Much like social media platforms rely on consistent, valuable interactions, B2B SaaS platforms thrive when engagement strategies are designed with user needs, accessibility, and personalization in mind. Think…
In health tech, where trust is paramount and user expectations are growing, an effective UX strategy is essential. Whether users are patients, healthcare providers, or administrators, they expect a seamless, intuitive, and secure experience.
SaaS platforms can be complex, and it’s all too easy for new users to feel overwhelmed or unsure where to start. So, how do you make sure that users don’t get lost along the way?
Here are six key lessons we’ve learned about designing effective, engaging, and adaptable websites for the arts.
Why engaging with Gen Z needs authenticity The influence of Generation Z (Gen Z) is growing. And the key to Gen Z audience engagement is authenticity. Members of Gen Z — those born between 1997 and 2012 — are now entering or preparing to enter the workforce. And their impact on companies has caused quite…
The steps to add AI features follow a similar, but slightly different core process I’m going to start this article on how to implement AI in SaaS products with an unexpected example. Do you remember Tickle Me Elmo? In 1996, the “Tickle Me Elmo” doll was the hottest toy of the season. It was so…
Customer retention strategies for SaaS are key to long-term growth Imagine this — you’ve just spent a lot of money on SEO and digital advertising to acquire customers, only to have them walk out the door after a couple of months. Well, actually, you may not need to imagine that. SaaS products have one of…
In this article, we’ll explain common issues and 7 ways to pinpoint them so you can make healthcare website improvements.
Standard Beagle is an AI UX agency based in Austin, TX. We help B2B SaaS and health tech companies create better product experiences with smart strategy, user-first research, and ethical AI workflows.
Shape the future of SaaS: Discover 2025’s top UX trends
